Shop with verified confidence
We confirm your identity with document and facial verification before checkout — so every order comes from a genuine, trusted customer. Simple, secure, and reviewed by our team.
How it works
Verified in three simple steps
A guided, straightforward flow — upload, submit, and get reviewed by our team.
Step 01
Upload documents
Submit the documents the store requires — usually an identity document and, if requested, a proof of address — in the accepted formats.
Step 02
Capture a selfie
Take a quick selfie or short video so our team can securely match your face to your ID.
Step 03
Get approved
We review your submission and update your status. You’re notified by email, and once approved you can check out.
Why it’s the best
Complete verification, effortless experience
Everything your store needs to make sure orders come from genuine, trusted customers.
Verified customers only
Customers must verify their identity before they can place an order — helping reduce fake accounts and fraud.
Selfie & ID matching
Customers upload a selfie photo or short video, which our team checks against the submitted ID document.
Expiry & renewal reminders
Verification can be time-bound with role-based validity, and customers get reminder emails before it expires.
Multi-document support
ID proof plus optional address proof, each with its own allowed file types and size limits.
Guest email verification
Guests confirm their email address before checkout for an added layer of trust.
Re-upload on rejection
Rejected with a clear reason? Customers can simply fix and resubmit their documents.
Transparent status
Always know where you stand
Your verification state is shown on your dashboard, with email updates at every step.
Ready to shop
Identity confirmed. Checkout is unlocked and your verification stays valid until its renewal date.
Under review
Your documents are uploaded and awaiting review by our team. You’ll be notified by email once a decision is made.
Action needed
Something wasn’t clear. You’ll receive the reason by email and can re-upload right away.
Good to know
Frequently asked questions
Which documents do I need to submit?+
The store defines exactly which documents are required — typically an identity document and, if requested, a proof of address. The verification form shows each required document along with the accepted file formats and size limits. You may also be asked for a selfie photo or short video so your face can be matched to your ID.
Can customers buy without verifying?+
No. Customers must complete identity verification and be approved before they can place an order — helping the store accept orders only from genuine, trusted buyers.
How long does approval take?+
Submissions are reviewed manually by our team. You’ll receive an email the moment your status changes to approved or rejected.
What if my document is rejected?+
You’ll get a clear reason by email and can re-upload a corrected document from your account for another review.
Does verification expire?+
Yes, verification can be time-bound with role-based validity. You’ll receive reminder emails before it expires so you can re-verify and keep shopping without interruption.
Ready to get verified?
Complete your identity verification to unlock checkout and shop with confidence.